Business Coaching Outcomes

The Learn how to be an effective leader

“Leaders are those who are willing to create an impact or make a difference that adds value in a given situation that benefits all concerned,” says Mitchell. “[They] are willing to take total responsibility for that impact and be fully accountable for that impact.” Leadership isn’t something that accumulates alongside the number of years you have spent at a company or in an industry. It is something that must be learned and honed.

Business Coaching by ECCR Group

Gain a competitive advantage in your industry or team

Years ago, companies would seek out coaching for executives who were perceived to have a problem or needed fixing. However, these days, it’s seen as a proactive measure that any individual can take on. “More and more companies and individuals view coaching as providing a competitive advantage to both individual and company by creating outstanding leadership competence,” insists Gaskell.

Competitive Advantage

Improve self-confidence and human effectiveness

While many people approach coaches to learn to deal with tactical challenges such as decision making, conflict resolution skills or improving communication with direct reports, it’s the “soft skills” that are most often improved. Mitchell works on “human effectiveness” in his clients professional and personal lives. This includes, “building deeper relationships in work and in life, making a difference in the lives of others in work and in live, powerful and authentic communication, vulnerable exchanges with others and more.”

Gaskell has also found that the lessons she works on with clients tend to be “beneath the surface.” She adds, “We find that the initial objective for a coaching engagement might start out as rather tactical, such as ‘improve my communication with my direct reports’ or ‘move from being operational to strategic’… then [we start] exploring and improving the leader’s self-confidence and emotional intelligence, improving their ability to see the big picture or to deal/exist with ambiguity and complexity, improving their resilience, etc.”

A professional resume writer once wrote, “Employers aren’t looking for robots that can only execute on a job description. They need people who can positively impact the culture and see what’s around the corner.” This doesn’t just apply to candidates, but also to current employees.

Leaders need to focus on “emotional intelligence, emotional literacy, the role of vulnerability and authenticity in leadership, well-defined accountability and responsibility, impactful communication, dealing with difficult exchanges and individuals, vision, self-awareness and self-management through meditative practices, blind spots, leadership shadows, etc.”


Learn to trust your team

One of the toughest skills for an employee to master is trusting others to contribute to the overall group’s success. Often, we as employees find comfort in being our own source of success and being solely responsible for both our wins and losses. However, climbing the professional ladder means becoming a manager and helming a team. Enter: trust.

Coaches most often set goals around “moving from technical to strategic view, staying proactive rather than reacting, and delegating and trusting reports.”

Gaskell adds, “we believe it’s vitally important for leaders in today’s world to be values-driven, have broad and deep vision, be authentic (be who they really are, and not be afraid to be so in front of others), be agile and be aligned. Coaching and other forms of self-development are great ways to explore and develop these parts of oneself.”

Trust Team

Balance work, Life and everything else

All of us lead busy lives where we answer to titles such as mother, father, son, daughter, employee, employer, leader and doer.

For many of the Senior Leaders that work with the ECCR Group, creating a “vision for each of the roles of their many lives” is one of the biggest benefits of coaching. Working with a leadership coach allows them to develop a “vision that helps refine their intentions, choices, and actions in their various relationships.” The second biggest benefit is that our clients report receiving from coaching is the ability to manage their emotions and think clearly no matter what is coming at them.

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